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FAQ

Frequently asked questions for everything but the products

ORDERS

  • What if I did not receive an order confirmation for my order?
  • Can I change or cancel my order?
  • Can I update or change my address once I place an order?
  • Why was my order cancelled?
  • Are you a giveaway winner?

SHIPPING & TRACKING

  • How do I track my order?
  • How long until I receive my FoxyBae package?
  • Tracking states that my order has been delivered but I can't find it, what do I do?
  • What if I received the wrong item? Or an item is missing?
  • Does FoxyBae ship to all states?
  • When will my order ship?
See all 9 articles

RETURNS & REFUNDS

  • Once my refund is processed, how long until the money is back into my bank account?
  • What is your return policy if I am unsatisfied with my products?
  • What is Foxybae's Warranty Policy for defective and faulty products?

PAYMENT FAQ

  • How does Klarna work and how do I apply it to my order?
  • What payment methods do you accept?

INTERNATIONAL (NON-USA)

  • Do you ship internationally?
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